Regenerate Carbonio Mesh Credentials

Whenever a problem arises in the Carbonio Mesh ACL system and the service-discover stops working, it is necessary to regenerate the credentials to be able to continue using Carbonio Mesh.


In this sample scenario, the command consul acl bootstrap will terminate with an error message similar to:

Failed ACL bootstrapping: Unexpected response code: 403 (Permission denied: ACL bootstrap no longer allowed (reset index: 908))

This can happen, for example, when the cluster credential password of file /etc/zextras/service-discover/cluster-credentials.tar.gpg is unaccessible (for example, because the password has been lost), but the procedure below may apply whenever the above-mentioned error message appears.

It is important to take note of the index number, that is the last bit of the output (reset index: 908): 908 is the current index and is needed in the procedure below.

Before attempting the recover, be prepared for a downtime of the Carbonio Mesh service for the whole duration of the procedure.

The procedure is the same for Single-Server and Multi-Server, but on the Multi-Server there are a few more steps to carry out.

Preliminary Tasks

In case of a Single-Server node, log in to it and skip to the next step.

On a Multi-Server, you need to identify the Carbonio Mesh leader node node and log into it. Most of the times, this is the Directory-Server node, whose IP address is retrieved using the command below.

# zmprov gas service-discover

To make sure you are on the leader, use the following command.

# wget -qO -

The output will be an IP address and a port, for example If this IP is different from the Directory Server’s, log in to the latter on (


All the commands must be run on the leader node, unless differently specified.

Step 1. Wipe Old Credentials

The first task, to be executed as the service-discover user, is to write the current reset index to a file, to allow a new ACL token to be generated. As described in the Scenario above, the value is 908 (change it according to the output you receive), so we need to execute:

# sudo -u service-discover bash -c "echo 908 > /var/lib/service-discover/data/acl-bootstrap-reset"

Then stop the service discover service.

# systemctl stop service-discover

Finally, remove all certificates related to service discover.

# rm /var/lib/service-discover/*.pem

Step 2. Generate New Credentials

Run the setup as a first instance.

# service-discover setup --first-instance --password=MESH_CLUSTER_PWD

This is essentially the same command as the one used during the configuration of Carbonio Mesh, the only difference being that in this case we use the explicit IP address and run it as first instance.

Optionally, verify the ACL token using the commands

# export CONSUL_HTTP_TOKEN=$(gpg -qdo - /etc/zextras/service-discover/cluster-credentials.tar.gpg | tar xOf - consul-acl-secret.json | jq .SecretID -r)
# consul members
  Node              Address              Status  Type    Build  Protocol  DC   Segment  alive   server  1.9.3  2

On a Single-Server the procedure has been completed. Make sure to store the new credentials in a safe place!

Multi-Server Final Task

On a Multi-Server, you need to copy the credentials file on all other nodes, for example using scp. The commands to be used are mentioned in every node of the Multi-Server Installation.

Finally, log in to all other nodes and repeat on each of them the setup using the following commands

# rm /var/lib/service-discover/*pem
# service-discover setup $(hostname -i) --password=MESH_CLUSTER_PWD