APPs for Mobile Devices

The following APPs can be downloaded and installed on mobile devices equipped with Android or iOS. They can be used to interact with either Carbonio CE or Carbonio servers.

Mail

It is the client that allows the management of mail from Ios or Android mobile devices

Files

The Files app allows the user to read, upload and possibly delete the files inside Carbonio Files. Furthermore, upload of images and documents from mobile devices is available.

Mobile APPs Download

Click on the links to access the App page on Google Play Store:

It is required that the Android version be equal to or higher than 5.0

Click on the links to access the App page on Apple App Store:

It is required that the iOS version be equal to or higher than 14

Mobile Clients Features

Mail APP

Carbonio Mail is Zextras official and free app for Carbonio and Carbonio CE users and allows you to access all your Carbonio E-mails, calendars, and contacts from your mobile devices.

These are the main features of the Carbonio Mail app:

  • Complete e-mail management with default Inbox, Drafts, Junk, and Trash folders

  • Send later functionality

  • Customizable swipe actions from the preview of the email

  • Text formatting options

  • Set priorities to the outgoing emails

  • Attachment management

  • Create new folders

  • Manage your settings

  • Manage contacts

  • Full management of calendars and appointments

  • Search for emails or contacts in the unified Search tab

  • Dark theme

  • Tag e-mails

Files App

The Carbonio Files App is Zextras official and free app for Carbonio CE users, which allows to manage files and documents on Carbonio Files and share them with colleagues.

The main features of the Carbonio Files App are:

  • Securely access any file or folder in Carbonio Files from your smartphone

  • Move, copy, and delete files or folders

  • Upload new files

  • Edit file’s metadata (name, description)

  • Access shared files and folder

  • Manage trash folder

  • Manage links for sharing files and folders

  • UI support for tablets

  • Preview of documental and multimedia files directly into the app

Mobile APPs configuration

In order to access from a Zextras mobile app to your account, please follow the directions in this section. The procedure is required only when you configure the first APP, all the other will be able to reuse the credentials configured for the first App: in other words, the access credentials are shared among Zextras Apps.

For example, if you install the Carbonio Mail App and configure to access the account john@example.com, as soon as you install the Carbonio Files App, you will be able to automatically access the files stored in Carbonio Files for the same account.

In the remainder, we configure the Carbonio Mail App, but the directions are the same for other Apps.

Server side configuration

The mobile application is enabled by default on all users. These are the only server-side requirements:

  • Port 443/HTTPS must accessible from the Internet

  • A valid SSL/TLS certificate must be available for the domain

    Note

    Directions to install a valid certificate can be found in section Deploy an SSL certificate.

  • The user with whom you log in via the Carbonio CE Mail App must be existing and active

Login via Carbonio Mail

In order to use Carbonio Mail App, follow these steps:

  1. Download the application (see the Mobile APPs Download section)

  2. Activate (see the Notifications section)

  3. Login via app

_images/login.png

Fig. 4 Login screen of Carbonio Mail app.

In order to login, in Fig. 4 provide the following date:

  • E-mail account name

  • Password

  • Server name, which must match the FQDN. It’s not necessary to enter the port number as 443 / HTTPS is set by default.

Authentication

Carbonio Mail mobile app connects to the server through an HTTPS secure connection and Carbonio responds with its certificate. This process (called SSL handshake) provides data integrity and data privacy to the information transferred between the client and the server, which is encrypted, provided that the SSL certificate is active and not expired.

Notifications

Android devices manufacturers have strict default settings on which apps can display notifications, sometimes causing the Carbonio Mail App not to be able to notify new messages.

To make sure that your device allows all required notifications, follow these steps:

  1. Log out from the app

  2. Access the device’s Settings, then enter the Apps & Notifications menu

  3. Select the Carbonio Mail app from the list of all installed apps

  4. Enter the Notifications section

  5. Enable the notifications (first option on the top)

  6. Enable the banner notification on the Appointment and E-mail subsections

  7. Log back in

Notifications should now work!

Warning

For push notifications to work on the device, the Carbonio CE server must be able to communicate with the notifications.zextras.com service on port 443 (The exact URL to which notifications are sent is: https://notifications.zextras.com/firebase/ )