This policy outlines the processing activities involved in the navigation of docs.zextras and all its pages, within the terms specified hereinafter.
This policy will thus cover Zextras Documentation Hub, Carbonio Admin Documentation, Carbonio User Documentation, Carbonio CE Admin Documentation and Carbonio User Documentation (hereinafter defined as ‘Documentation’).
Through the navigation of the aforementioned webpages, personal data are processed; these data are both provided directly by you (for example by answering questions or filling text areas included in surveys) and indirectly (such as during the mere navigation of the web interface and the interaction with its components). You should carefully read this policy in order to understand what information Zextras collects, why it is collected and how it is used.
Every term used in this privacy policy (for example ‘personal data’, ‘data subject’, ‘data controller’, ‘data processor’, ‘processing activity’, ‘purpose’, ‘legal basis’, ‘transfer’, ‘third parties’) refers to its meaning outlined in the General Data Protection Regulation (Regulation EU 2016/679).
Data controller, the entity which determines the means and purpose of the processing activities, is Zextras, (hereinafter defined as ‘We’, ‘Us’ or ‘Controller’). The data subject (defined in this Policy as ‘You’) is the natural person to whom information on the navigation of the documentation, interaction with its components and functionalities refers. Data subject is also the natural person who deliberately chooses to participate in surveys.
Some activities are carried out on behalf of the Controller itself by data processors providing sufficient guarantees to implement appropriate technical and organizational measures.
Where applicable, the controller transfers personal data to recipients or data processor in third countries only upon the existence of an adequacy decision by the European Commission.
Please contact us at dataprotection@zextras.com if you would like additional information regarding data processors.
Personal data processed through the Documentation is carried out only by Zextras employees or consultants. No personal data will be either communicated to any third party, except data needed to provide the service or information requested by the visitors of the Documentation or directly collected by third parties. Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected. Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorization. Personal data may be disclosed only upon request of competent authorities authorized by law.
We acquire personal data as part of activities of proposal of surveys. Such information is not collected in order to relate it to identified data subjects, however it might allow Zextras (and Zextras only) in some circumstances to identify users with the combination of other collected data.
This data category includes:
This data is only used to conduct analysis and extract statistical information in order to assess the effectiveness of the design choices and to improve the overall quality of the Documentation. The aforementioned data is stored for no longer than is necessary for the purposes for which they are processed. In any case data are stored no longer than one year.
We acquire personal data in relation to the visit of the docs.zextras subdomains. Such information is not collected in order to relate it to identified data subjects, however it might allow Zextras (and Zextras only) to identify users with the combination of other collected data.
This data category includes:
Specific technical measures are adopted in order to anonymise the IP (internet protocol) address upon the collection and mask all information in heatmaps and screen recordings (such as what you type in input fields, text areas).
This data is only used to conduct analysis and extract statistical information in order to assess the effectiveness of the design choices and to improve the overall quality of the Documentation. The aforementioned data is stored for no longer than is necessary for the purposes for which they are processed. In any case data are stored no longer than one year.
You as a data subject have a number of rights relating to your personal data and what happens to them. You are entitled at any time to obtain confirmation of the existence of a processing activity of personal data; You are entitled also to be informed of contents and origin of personal data, verify its accuracy, or else request that such data be supplemented, updated or rectified as well as to exercise all right defined in Section 2 of Regulation EU 2016/679.
You can contact Us or our data protection officer at dataprotection@zextras.com to exercise one of the following rights or if you need more information regarding our processing activities of your data or more information about the rights that You can exercise.