Welcome to Carbonio User Documentation!#
This is the documentation of Carbonio, the fully private digital workplace.
The content is organised in multiple parts:
- Introduction
-
Useful and generic information about Carbonio.
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Getting Started
- Signing In
- Using Two-factor Auth (2FA)
- Setting Up Two-factor Auth (2FA)
- Using SAML to Sign In
- Signing Out
- In Case of Forgetting Your Password
- Changing Your Password
- Introduction of Carbonio Web Client
- Using Browser Buttons to Navigate Carbonio
- Account Personalization
- Changing Theme
- Changing Font Size
- Changing Your Time Zone
- Changing Carbonio Language
- Accessing Multiple Accounts
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Browsing Emails
- Reading Emails
- Using Message View
- Using Conversation View
- Changing Email Visualization Method
- Email Attachment Files
- Previewing Attachments
- Removing Attachments
- Downloading / Saving Attachments on Your Computer
- Saving Attachments in Your Carbonio Files
- Deleting an Email
- Marking an Email as Unread
- Printing an Email
- Actions on Multiple Emails at Once
- Sorting Emails
- Emails date format
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Composing Emails
- Composing a New Email
- Disabling / Enabling Rich Text Editor
- Addressing Emails
- Attachments
- Adding Attachments
- Managing Large Attachments
- Removing Attachments
- Send an Email from a Different Account or Persona
- Request a Read Receipt
- Mark an Email as Important
- Save an Email as a Draft
- Send a Drafted Email
- Replying to an Email
- Reply and Reply All
- Forwarding an Email
- Redirecting an Email
- Forward vs. Redirect
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Basic Email Management
- Using Tags
- Creating a Tag
- Assigning a Tag to an Email
- Displaying Emails with a Specific Tag
- Removing a Tag from an Email
- Changing a Tag Color
- Renaming a Tag
- Deleting a Tag
- Marking an Email with a Flag
- Removing Flag from an Email
- Using Folders
- Creating New Folder
- Assigning a Color to a Folder
- Wiping Folder
- Deleting Folder
- Editing a Folder
- Sharing a Folder
- Moving Emails Between Folders
- Working with Email Folder Sharing
- Shared Email Folder Roles
- Sharing an Email Folder with a Colleague
- Sharing an Email Folder with External Users
- Adding Colleagues to a Shared Email Folder
- Revoking Email Folder Sharing
- Editing the Roles for a Shared Email Folder
- Accepting Email Folder Sharing from Colleagues
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Advanced Email Management
- Email Check Frequency
- Email Notification
- Receiving Notifications via Another Email Address
- Marking an Email as Spam
- Removing Spam Emails
- Marking Email as Not Spam
- Finding the Origin of an Email
- Setting Up Trusted Addresses
- Creating an Out-of-Office Email
- Showing Emails in HTML or Plain Text Format
- Configuring Read Receipts Behavior
- Setting Up Email Filters
- Creating a Filter
- Activating/Deactivating a Filter
- Applying a Filter to Existing Emails
- Editing a Filter
- Deleting a Filter
- Change Filter Order
- Account Signatures
- Using Signatures
- Creating Signatures
- Editing Signatures
- Removing Signatures
- Assign Different Signatures to Different Identities / Personas
- Changing Signature While Composing An Email
- Email Delegations
- Delegating Others to Send Emails on Your Behalf
- Sending Email on Behalf of Someone Else
- Account Personas
- Using Personas
- Creating Personas
- Removing Personas
- Set Email Retention and Disposal Policies for a Folder
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Working with Contacts
- Accessing Your Contact Book
- Adding a New Contact
- Editing a Contact
- Assigning a Tag to a Contact
- Deleting a Contact
- Adding an Address Book
- Moving a Contact Between Address Books
- Moving an Address Book
- Editing an Address Book
- Sharing an Address Book
- Assigning a Color to an Address Book
- Deleting an Address Book
- Creating a Contact Group
- Using a Contact Group
- Share a Contact List with Your Colleagues
- Share a Contact List with External Users
- Add Colleagues’ Shared Contact Lists
- Export an Address Book as a CSV File
- Import a CSV File as an Address Book
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Working with Calendars
- Setting Default Calendar View
- Changing Calendar View
- Creating a Calendar
- Setting a Color for a Calendar
- Editing a Calendar
- Deleting a Calendar
- Restoring a Trashed Calendar
- Viewing Multiple Calendars
- Setting Start of the Week
- Allowing Users to See Your Free/Busy Status
- Adding Received Appointments to Your Calendar Automatically
- Working with Shared Calendars
- Sharing Calendars with Your Colleagues
- Find Colleagues’ Shared Calendars
- Remove a Colleague’s Shared Calendars from Your List
- Import an ICS File as New Calendar
- Export an ICS File as New Calendar
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Working with Appointments
- Creating an Appointment
- Editing an Existing Appointment
- Canceling an Appointment
- Moving an Existing Appointment to a Different Time
- Adding / Removing Attendees to an Existing Appointment
- Adding a Meeting Room to an Existing Appointment
- Creating a Recurring Appointment
- Canceling a Recurring Appointment
- Canceling a Single Instance of a Recurring Appointment
- Responding to an Appointment Invitation
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Working with Files
- Creating a Folder
- Adding a File from Your Computer
- Adding a File from Your Email Attachments
- Downloading a File on Your Computer
- Deleting a File or a Folder
- Restoring a Trashed File or a Folder
- Renaming a File or a Folder
- Viewing a File
- Creating a File
- Editing a File Online
- Moving a File between Folders
- Copying a File
- Flagging a File
- Managing File Versioning
- Updating a File with a New Version
- Restore a File to a Previous Version
- Keep a Version of a File Forever
- Delete Version History of a File
- Delete a Specific Version of a File
- Sending a File as an Email Attachment
- Sending an Email with a Link to a File
- Sharing Files and Folders
- Adding Collaborators to a File / Folder
- Removing Collaborators from a File / Folder
- Generating Collaboration Links for Colleagues
- Generating Public Download Links for External Users
- Extending the Expiration Date of a Public Access Link
- Revoking Public Access Links
- Exceeding Files quota limit
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Working with Chats
- Creating New Chat
- Adding Emojis to Your Message
- Sending Files from Your Computer in Chats
- Sending Files from Carbonio Files in Chats
- Edit A Message
- Reply A Message
- Forward A Message
- Delete A Message
- Mute Notifications of a Chat
- Clear History of a Chat
- Creating New Group
- Add Participants to a Group
- Remove Participants from a Group
- Leave Group
- Assigning Moderators for A Group
- Edit a Group’s Name
- Search for A Member in Your Chats List
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Working with Chats (WSC) NEW
- Creating New Chat
- Adding Emojis to Your Message
- Sending Files from Your Computer in Chats
- Sending Files from Carbonio Files in Chats
- Edit A Message
- Reply A Message
- Forward A Message
- Delete A Message
- Mute Notifications of a Chat
- Clear History of a Chat
- Creating New Group
- Add Participants to a Group
- Remove Participants from a Group
- Leave Group
- Assigning Moderators for A Group
- Edit a Group’s Name or Topic
- Search for A Member in Your Chats List
- Exporting a Chat
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Working with Video Meetings
- Entering Your Personal Room
- Inviting Members to Personal Room
- Creating New Room
- Entering a Room
- Inviting Members to A Room
- Holding A Video Call with A Member
- Holding A Video Meeting with Multiple Members
- Enable Webcam and Microphone
- Recording a Video Meeting
- Adding New Members to a Video Meeting
- Accessing Chat History During a Video Meeting
- Sharing Screen During a Video Meeting
- Toggling Grid View and Cinema View During a Video Meeting
- Adding Virtual Background to Your Video During a Video Meeting
- Maximizing Video Meeting Screen
- Muting Participants During a Video Meeting
- Resetting the Meeting Room’s Link
- Deleting a Meeting Room
- Adding Moderators to a Room
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Working with Video Meetings(WSC) NEW
- Creating New Virtual Room
- Managing Virtual Rooms
- Entering A Virtual Room
- Inviting Members to A Virtual Room
- Holding A Video Call with A Member
- Holding A Video Meeting with Multiple Members
- Select Webcam and Microphone
- Enable Webcam and Microphone
- Recording a Video Meeting
- Adding New Members to a Video Meeting
- Accessing Chat History During a Video Meeting
- Sharing Screen During a Video Meeting
- Maximizing Video Meeting Screen
- Muting Participants During a Video Meeting
- Deleting a Meeting Room
- Adding Moderators to a Room