A typical user-management task that an administrator needs to carry out is to allow the first access to the company’s infrastructure to a new colleague or employee.

When 2FA is enabled on the mailstore, a new user can not login immediately, therefore the solution is to provide a temporary link (auth link) that allows the user to access and configure 2FA.

Administrators can generate a auth link easily from the Administration GUI:

  1. In the user’s General Information section, in box called Temporary link, click the Create a temporary link button

  2. A URL link will be shown in an overlay window and can be copied by clicking on the accompanying button

  3. The link can then be sent to the new user

  4. The user must access the mailbox within 12 hours before the link expires