Restore Account

The Restore Account procedure allows you to restore the contents and preferences of a mailbox in the exact status when it was deleted.

When a Restore Account starts, a new account is created (the Destination Account), and all the items existing in the source account at the moment of the deletion are recreated in the destination account, including the folder structure and all the user’s data. All restored items will be created in the current primary store unless the Apply HSM Policy after the restore box is checked.

Warning

When restoring data on a new account, shared items consistency is not preserved. This is because the original share rules refer to the original account’s UUID, not to the Destination Account, which has a completely different UUID.

To start the procedure, type an e-mail address in the text-field or select an account from the list.

Then, click on the CONFIG tab and select the options to apply for the Restore:

• To which date and time to restore the account

• On which domain the account should be restored

• Whether to use the last available status of the account

• If External Data Sources should be restored

• Select an e-mail to which send a notification of the successful restore.

  Hint

  This could be the alternate e-mail of the user whose account is being restored.