Introduction#

What is Carbonio?#

Carbonio is a comprehensive digital workplace platform designed to empower organisations with digital sovereignty through a secure, scalable, and fully managed on-premises solution. It provides a rich suite of collaborative tools, seamlessly combining enterprise-grade email, contacts, and calendars with modern collaboration features such as real-time chat, video meetings, and document editing, representing a reliable solution for enterprise business communication.

Built on an open-core architecture, Carbonio offers complete control over data and infrastructure, enhanced security, and smooth integration with existing systems. Its enterprise-ready features, including robust backup, archiving, legal-hold capabilities, and tools for regulatory compliance, ensure effective data management and sovereignty.

By leveraging the dynamic Carbonio Mesh technology, administrators can easily adapt the platform to meet both user and organisational needs, while also enabling horizontal and vertical scaling to accommodate growing resource demands. High availability and disaster recovery are ensured through full redundancy and active replication, complemented by robust security features including SAML and two-factor authentication (2FA).

Carbonio’s user-friendly interface and comprehensive administration dashboard simplify management and facilitate deployment in both public cloud and private data center environments.

Browser Compatibility#

All Carbonio features are accessible from a browser: the supported browser are listed in Table 1.

Table 1 List of supported browsers#

Browser

Version

OS

Supported

Google Chrome

Latest stable

Windows/Linux/OSX

Yes

Mozilla Firefox

Latest stable

Windows/Linux/OSX

Yes

Mozilla Firefox ESR

Latest stable

Windows/Linux/OSX

Yes

Microsoft Edge (Chromium)

Latest stable

Windows

Yes

Safari

Latest stable

OSX

Yes

Available Languages#

Carbonio's main language is English; the Web GUI is available in these languages

Officially included languages

Language

code

English

en

French

fr

Hindi

hi

Indonesian

id

Italian

it

Brazilian Portuguese (BR)

pt

Russian

ru

Spanish

es

Thai

th

Community supported languages

Language

code

Dutch

nl

German

de

Japanese

ja

Kyrgyz

ky

Polish

pl

Turkish

tr

Vietnamese

vi

Note

The Kyrgyz language can currently be set only from the CLI. From the next release, it will be featured as an option from the Carbonio Admin Panel as well. If you set it from the CLI, the corresponding field in the Carbonio Admin Panel will be shown as empty.

Setting Languages From CLI#

To change the languages from the CLI, you can issue the following commands as the zextras user.

  • For a user

    zextras$ carbonio prov ma alice@example.com zimbraPrefLocale ky
    
  • For a COS

    zextras$ carbonio prov mc KyrgyzTeam zimbraPrefLocale ky
    

To retrieve the currest language settings for a user or cos, execute

  • For a user

    zextras$ carbonio prov ga alice@example.com zimbraPrefLocale
    
  • For a COS

    zextras$ carbonio prov gc KyrgyzTeam zimbraPrefLocale
    

Volunteer Translators#

Zextras makes available an online translation platform to qualified individuals wishing to help the translation process.

Translation in languages that are not currently supported is encouraged, albeit we cannot guarantee any estimate upon the official inclusion in the product.

Please contact translators@zextras.com for any information on the topic or to volunteer as a translator.

Seeking Help on Carbonio#

Besides this documentation, Zextras makes available the following online resources:

Community

Zextras Community is a collection of articles, guidelines, howtos, and other useful material about Zextras products, including Carbonio, whose dedicated section is https://community.zextras.com/zextras-carbonio/

Official Discussion Forum

The Official Forum is the place where the community members interact, search for useful resources, provide own feedback, share their experiences, or comment articles. Carbonio has its own https://community.zextras.com/forum/carbonio-general-thread/ section

Open a Ticket

If you are a Carbonio customer you can open a support ticket on Zextras support portal, located at https://support.zextras.com/. To allow a quicker response from our support team, make sure to include in your ticket all relevant information related to your problem, as described here: How to report an issue