Troubleshooting Carbonio

Troubleshooting Carbonio#

This section collect various commands and advices for problems that can arise during everyday use of Carbonio and are related to any of the third-party software installed.

For every Carbonio module for which we have troubleshooting activity, there is a dedicated section, that you can access by clicking on each of them.

Upgrade

Known Issues that may impact the upgrade procedure

Upgrade
Carbonio Mesh

Carbonio Mesh problems

Carbonio Mesh
Directory Server

Issues on the Directory Server

Directory Server
Database

Problems you may find when working with the PostgreSQL Database

Database Component
Authentication

Solving issues with the Authentication

Authentication
Proxy Component

Issue related to the Proxy Component

Proxy Component
Backup

Problems with Carbonio Backup

Backups
Chats

Resolving issues that may arise when using Chats

Chats
Services Status

A few commands to inspect the system on which Carbonio is installed

Services Status
Common Issues

Issues which do not fit in any other category

Generic Issues