Troubleshooting Carbonio

Troubleshooting Carbonio#

This section collect various commands and advices for problems that can arise during everyday use of Carbonio and are related to any of the third-party software installed.

For every Carbonio module for which we have troubleshooting activity, there is a dedicated section, that you can access by clicking on each of them.

Upgrade

Known Issues that may impact the upgrade procedure

Upgrade
Carbonio Mesh

Carbonio Mesh problems

Carbonio Mesh
Directory Server

Issues on the Directory Server

Directory Server
Database

Problems you may find when working with the PostgreSQL Database

Database Role
Authentication

Solving issues with the Authentication

Authentication
Proxy Role

Issue related to the Proxy Role

Proxy Role
Backup

Problems with Carbonio Backup

Backups
Work Stream Collaboration (Chats)

Resolving issues that may arise when using Work Stream Collaboration (Chats)

Work Stream Collaboration (Chats)
Services Status

A few commands to inspect the system on which Carbonio is installed

Services Status
Common Issues

Issues which do not fit in any other category

Generic Issues