COS List#

Initially the page presents the list of the COSes defined on Carbonio and their status. Click any of them to see its options and configure them.

General Information#

This section shows information about the chosen COS: name (which can be changed), ID, and creation date together with some calculated value: which accounts and domains use the COS. These values are expanded below, with the complete list of handled accounts and domains.

Features#

Features are settings that allow or forbid the user to access the various features related to the everyday use of Carbonio, like for example ActiveSync, Work Stream Collaboration (Chats), web and mobile access.

The Administrator can enforce authentication by requiring 2FA, and even prevent users to even access the Settings Module, meaning that the user can not customise anything in the web mail’s Settings Module. This proves useful in some scenarios, like for example:

• an organisation wants that all the communication of its employees has the same branding (including also Out Of Office replies, the visible name of the sender, and other)

• another organisation needs that the e-mails be encrypted and does not want users to send plain-text e-mails

An important option in this page is the One Time Password Management. Members of a COS with this options enabled are allowed to access from untrusted networks (see 2-Factor-Autenthication) using an OTP code; while if the option disabled, they are not allowed. In the latter case, users in this COS do not have the option to create OTP in the Auth section of their Settings module.

Some of these options can be enabled or disabled via CLI: please refer to section Setting Features from CLI for more information.

Preferences#

Preferences consist of generic options for the various components (Mails, Calendar, Contacts). Most of these options can be overridden by users in their Settings Module.

The first is the default language to be used by the members of the COS, which includes also the locale The list of supported languages can be found in section Available Languages. The remaining options concern:

• the default appearance of Carbonio in web clients: for example, if e-mails are displayed as conversations, or the calendar shows a month or a work week. The maximum size for attachments sent by e-mail is also configurable here.

• the default values or behaviour of the features: for example whether new e-mail contacts are added automatically to Contacts or how often to check for new e-mails

• which options are available to the user: for example, whether the user is allowed to forward e-mails or create a filter to forward specific e-mails

• The default behaviour for sending the read receipt to the e-mail sender: to always send it or not, or asking each time

• Whether new contacts from which we receive an e-mail are automatically added to the user’s Contacts and if GAL should be used to auto-fill addresses of outgoing e-mails

• A number of default options for the Calendar: time zone, how the calendar is displayed, and additional option for appointments and events.

Server Pools#

In this page it is possible to select on which servers new users can be added to the COS.

Advanced#

Multiple Advanced options can be configured here, divided into groups.

General Options

The options in this group allow users of the COS to access the Undelete E-mail feature, so each user can autonomously retrieve an e-mail from the Carbonio Backup. Global Administrators have also the ability to enable or disable the Backup feature for all users in the COS.

See also

The backup can be enabled or disabled by CLI as well, please refer to Section Disable Backup for a COS for example commands.

Forwarding

Two options govern how to forward messages: how long an e-mail address can be and the maximum number of recipients allowed.

Quotas

A set of options that show how much space a user can occupy on the server for Mails and Carbonio Files, or how many contacts he can have. These quotas are inherited from the COS the user belongs to and may be changed for the current user. It also encompasses the options to send periodic notifications when the user space raises over a given threshold and a template for the notifications.

Password

Settings for password policies: length, characters, and duration of the user passwords. It is also possible to reject common passwords.

Hint

These settings are disregarded if authentication relies on an external server.

Failed Login Policy

Define the behaviour of Carbonio when a user fails a log in.

Hint

A typical policy can lock out the user for one hour when three consecutive login attempts fail within 30 minutes.

Timeout Policy

Configure the duration of the token’s validity, i.e., how long a user or Administrator will be able to keep the Web-mail open without interaction.

Email Retention Policy

Define how long e-mail will be stored before being automatically deleted from the Inbox (and its sub-folders), Trash, and Spam folders.